Rooms
Blue Bay Grand Esmeralda - All Inclusive - Amenities
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Hair dryer
- Shower
- Coffee/tea maker
- Water sports
- Children's playground
- bathrobes
- fan
- Table tennis
- Karaoke
- Library
- Canoeing
- Diving
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- kids club
- outdoor pool
- Poolside bar
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Boating
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
About
Hotel Features
On the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access, an on-site spa, and several specialty restaurants. The rooms at BlueBay Grand Esmeralda overlook the sea, and include satellite TV. They come with a minibar and safe. Guests can enjoy water sports such as snorkeling and windsurfing at this Playa del Carmen resort. A gym and sauna are on the property. A game room and kids club are available. The shops and restaurants of Playa del Carmen’s Fifth Avenue are only 15 minutes from BlueBay Grand Esmeralda. Cancun is less than an hour from this resort. License Number(s): 0123008BDDAC4
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
*Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Any reservation of 6 or more rooms will be considered a group, and special conditions will apply, which may include additional supplements or a reservation guarantee. Check-in time is at 3:00 PM. For early arrivals additional charges apply Check-out time is 12:00 PM. For late check out additional charges apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Payment before arrival by bank transfer is required. The property will c
Reviews
- Staff6.9
- Cleanliness7.7
- Location7.4
- What did you like most?Nothing we left didn’t stay
- Was there anything you didn't like?All was horrible inhabitable
It was the most horrible vacation.
- What did you like most?Nothing.
- Was there anything you didn't like?There’s no beach for regular guest you have to join club member to use the beach . It smelled like sewage. They tried to say it was the seaweed it wasn’t the beach water is brown nothing blue about it. AC was not working in my room. The staff was horrible. Food was nasty and couldn’t get reservations at any of the restaurants. You can’t call for a service on the room phone the resort removed all the phones directories so I was just dialing zero until someone answered. It took two days to receive wash clothes. The resort is in dire need of a full make over its old and ran down. I came back to my room coming from the magic show on the second night it was six raccoons outside my room door staring at me. The next I packed my family and left the hotel. I was there less then 48 hours. I had 4 more days to I rebook another resort and left. DONT BOOK THIS RESORT DONT WAISTE YOUR TIME AND MONEY. And they don’t want to try to compensate you and any way. Stay away it’s better resort out there stay away from Blue Bay Grand Esmeralda